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Return Policy

Report Value

CMIC products can help you and your company stay on top of current industry trends, determine key factors that drive purchasing decisions, and provide data for proposed product marketing. You'll also use this information to determine your strategic-planning process, evaluate company and competitor analyses, and to learn the data and forecast details that are vital for new-product and business-development plans.


· Why turn to CMIC for your research needs?
Three straightforward reasons:
Selection - CMIC, affiliated with CCID Group directly under MIIT, represents China's largest report sales platform. CMIC allows quick and easy access to comprehensive information on the latest research, and finds research to meet clients' immediate and long-term information needs, while offering an unbiased perspective on market research purchasing. Our research specialists have in-depth knowledge and various types of reports in their respective industries. They save you time and money by personally assisting you in finding the right report.

Service - With a wealth of experiences, CMIC consistently maintain the shortest turnaround time for customer inquiries in the industry, generally answering your questions completely. To find the consultant for your help please see our Contact us page.

Quality Assurance - In a rigorous process, CMIC does its best to ensure the quality of all publications offered on by carefully reviewing each and every client publisher's background, publications and industry reputation to maintain the level of quality that CMIC customers demand. CMIC also reviews customer satisfaction on a regular basis to ensure that the level of quality remains consistent over time.

Registration & Accounts

·  What is registration for?

Registration gives you access to My Account page or enjoying your Latest Research Alert service. If your information changes, you can update it by going to the My Account section-there's a link to it at the top of every CMIC page. If at any point you don't wish to receive updates, newsletters, or promotional communications you can unsubscribe.

·  What information is collected about me?
When you register, sign up for our Latest Research Alerts service, or place an order, we collect your name, email and address and other information. Please read our privacy policy for more information.

·  How is my privacy protected?
We protect your privacy by strictly adhering to the guidelines set out in our privacy policy. You can view and edit information we've collected from you at any time by visiting the My Account page.

·  How is the site secured?

We use a variety of security technologies and procedures to help protect your personal information. We store the personal information you provide on our secure computer systems.

Product Search

·  How do I search for a product?

If you do not wish to browse our categories you can use our search function to locate a specific product. Enter the product full name, you can find it. Alternatively you can input keywords relevant to the subject that you are attempting to find a product. You may also select a category in which you would like to search in order to reduce the number of results returned.

·  Do I find search tips on the site?

Definitely, we offer search tips for your better search, such as word stemming, keyword, multiple keywords and case sensitivity. For more information, please visit Search Tips page.

·  How does search work?

Search finds reports containing your keywords in the title, abstract and table of contents. You can also use Advanced Search to narrow your search by price, date published and keywords, and ensure that you are only presented with highly specific results.

·  What should I do if the product I want isn't listed?

If you know of a recent publication that you'd like to order, we're here to help. For immediate assistance, call us at 86-10-88558925.

How to Buy

· What ordering methods are available?

There are four ordering methods available:

A: Order by Phone - This order method is the most efficient and your specific needs are completely met.

B: Order by Fax - Fax order form can be downloaded from product pages by clicking on the "Order by Fax" link.

C: Order by Email - Email order form can be processed as soon as possible by our customer service team.
D: Order Online - This order method is the fastest and leads to a faster dispatch of your product.

·  What is "sample request"?

When you have found a product that you are interested in, there is an option above the report title for sample request. If you have any queries regarding content of this product, you can contact our customer service team.

·  How do I place an order via shopping basket?

First choose a delivery option for your chosen report, such as PDF format via email or hardcopy mail delivery, and then click the Add to Cart button to begin the ordering process. The Shopping Cart will hold this product and any other choices until you decide to Proceed to Checkout. You can modify your delivery options in the Shopping Cart by changing your delivery selection for the respective product. You can also change the quantity of the report. Once you've completed your choices here, click the Proceed to Checkout button and continue to complete remaining steps.

·  Are reports I find at CMIC available for sale in sections?

In general, the value of most sections in a report is greatly enhanced when seen in the context of the entire report. The suggestion from our consultants is also buying the entire report. If you do have the need for sections, please contact our Customer Service.


·  What payment options are available for purchase?

CMIC accepts payment in either U.S. dollars, Japanese yen, Euro or other currencies via bank transfer.

·  What is the bank information for the payment?



Account No: 11001098600056019489


·  Is prepayment necessary before orders through CMIC?

Established CMIC customers receive special priority treatment. In general, first time customers will be expected to prepay for their first order. Since the transfer abroad usually took a few days, we will send the reports after receiving your copy of remittance slip of the bank for your urgent need. After the first order, CMIC customers can expect immediate delivery after faxing us your order.


·  What formats and delivery methods are available?

CMIC currently offers publications in PDF format and hardcopy.

·  How long does delivery take?

Products purchased for PDF format via email are normally available within 1-2 business, or purchased for hardcopy mail are normally delivered within 2-3 business days after payment.

·  Can I be invoiced for my order?

Certainly, if you need a proforma invoice, simply email to Alternatively, if ordering by fax or post, indicate that you require an invoice on your order form. Please note that your order will not be dispatched until we have received payment.

·  What are the shipping charges?

No matter PDF or hardcopy, the price is listed after the title. After confirming your order, all the shipping is free.

Return Policy

Due to the nature of information products and the ease with which their value can be transferred, unfortunately, we will not accept returns under any circumstances once they have been delivered. Please be sure to read all available information about a report before you place your order. CMIC will do their utmost to accommodate return requests and each must be handled on a case-by-case basis.